ASSIST | ASSIST - Support Network for Household Energy Saving

Summary
ASSIST is a 38 month European ‘market activation - policy orientation’ project to tackle fuel poverty and support vulnerable consumers. It answers the call requirements to actively engage consumers in the energy market and positively change behaviour in relation to energy consumption and to influence design of policy at all levels to tackle fuel poverty issues.
Based on the conclusion of the “Energy Citizens’ Forum”, it combines activities that address both energy and social issues as fuel poverty is not only an energy issue nor can it be tackled in isolation of the bigger issue of poverty, it will:
Broaden understanding on European fuel poverty incidence and how energy support services are effectively tackling the issue, identify best practice and needs but also provide a baseline against which the activity can be compared to demonstrate its effectiveness and to inform work towards policy orientation.
Create an European network and build this by ensuring quality knowledge and skills of the Vulnerable Consumer Energy Advisors (VCEA) with a supportive infrastructure for professional development and experiencing sharing. The VCEA will be in positions of direct contact with the target group in order to help mainstream energy services and, increase access and uptake for the fuel poor.
The creation of the VCEA network will also encompass the recruitment of persons with direct experience of vulnerability/fuel poverty, training them to increase their employability skills but, moreover, to maximise on the peer to peer benefits that they can offer in provision of advice .
With specialist VCEA and advisory strategic steering committees each nation will undertake target actions to address the specific issue. In this way the action utilises the powerful effect of target group ownership of action + bespoke solutions designed in collaboration with the target groups/end users to deliver important lessons learned for dissemination and policy influence.
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More information & hyperlinks
Web resources: https://cordis.europa.eu/project/id/754051
Start date: 01-05-2017
End date: 30-06-2020
Total budget - Public funding: 1 649 370,00 Euro - 1 649 370,00 Euro
Cordis data

Original description

ASSIST is a 38 month European ‘market activation - policy orientation’ project to tackle fuel poverty and support vulnerable consumers. It answers the call requirements to actively engage consumers in the energy market and positively change behaviour in relation to energy consumption and to influence design of policy at all levels to tackle fuel poverty issues.
Based on the conclusion of the “Energy Citizens’ Forum”, it combines activities that address both energy and social issues as fuel poverty is not only an energy issue nor can it be tackled in isolation of the bigger issue of poverty, it will:
Broaden understanding on European fuel poverty incidence and how energy support services are effectively tackling the issue, identify best practice and needs but also provide a baseline against which the activity can be compared to demonstrate its effectiveness and to inform work towards policy orientation.
Create an European network and build this by ensuring quality knowledge and skills of the Vulnerable Consumer Energy Advisors (VCEA) with a supportive infrastructure for professional development and experiencing sharing. The VCEA will be in positions of direct contact with the target group in order to help mainstream energy services and, increase access and uptake for the fuel poor.
The creation of the VCEA network will also encompass the recruitment of persons with direct experience of vulnerability/fuel poverty, training them to increase their employability skills but, moreover, to maximise on the peer to peer benefits that they can offer in provision of advice .
With specialist VCEA and advisory strategic steering committees each nation will undertake target actions to address the specific issue. In this way the action utilises the powerful effect of target group ownership of action + bespoke solutions designed in collaboration with the target groups/end users to deliver important lessons learned for dissemination and policy influence.

Status

CLOSED

Call topic

EE-06-2016-2017

Update Date

26-10-2022
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Horizon 2020
H2020-EU.3. SOCIETAL CHALLENGES
H2020-EU.3.3. SOCIETAL CHALLENGES - Secure, clean and efficient energy
H2020-EU.3.3.1. Reducing energy consumption and carbon foorpint by smart and sustainable use
H2020-EU.3.3.1.0. Cross-cutting call topics
H2020-EE-2016-CSA
EE-06-2016-2017 Engaging private consumers towards sustainable energy
H2020-EE-2017-CSA-PPI
EE-06-2016-2017 Engaging private consumers towards sustainable energy
H2020-EU.3.3.7. Market uptake of energy innovation - building on Intelligent Energy Europe
H2020-EE-2016-CSA
EE-06-2016-2017 Engaging private consumers towards sustainable energy
H2020-EE-2017-CSA-PPI
EE-06-2016-2017 Engaging private consumers towards sustainable energy