INTERLINK | Innovating goverNment and ciTizen co-dEliveRy for the digitaL sINgle marKet

Summary
INTERLINK aims to overcome the barriers preventing administrations to reuse and share services with private partners (including citizens) by developing a novel collaborative governance model that merges the enthusiasm and flexibility of grassroot initiatives with the legitimacy and accountability granted by top-down e-government frameworks. We believe that a solution incorporating the strengths of these two approaches will be able to overcome their individual limitations, namely lack of involvement of private actors, transparency and trust for “top-down” and lack of sustainability, accountability, and legitimacy for “bottom-up” initiatives.

To enable this, INTERLINK will provide a set of digital building blocks, called “Interlinkers”, that implement the defined governance model and standardize the basic functionalities needed to enable private actors to co-operate in the delivery of a service (organization, communication, scheduling, monitoring, etc.). In this way, the new shared service will maintain the effectiveness of digital solutions adopted in grassroots initiatives to support self-organization and make collective decisions, and at the same time fulfill the technical and legal requirements necessary for adoption by Public Administrations (PAs).

The INTERLINK multidisciplinary consortium will deliver the new governance model and Interlinkers within a technological framework and operational platform based on an open software system leveraging on mobile communications, facilitating the co-production of services between PAs and private stakeholders. The solution will be customised, deployed and evaluated on three use-cases within the partner PAs: the Italian Ministry of Economy and Finance, the Latvian Ministry of Regional Development, and the City of Zaragoza. Lessons learned in the three use-cases will be generalized to deliver a re-usable solution across Europe.
Unfold all
/
Fold all
More information & hyperlinks
Web resources: https://cordis.europa.eu/project/id/959201
Start date: 01-01-2021
End date: 31-12-2023
Total budget - Public funding: 3 425 312,00 Euro - 3 425 312,00 Euro
Cordis data

Original description

INTERLINK aims to overcome the barriers preventing administrations to reuse and share services with private partners (including citizens) by developing a novel collaborative governance model that merges the enthusiasm and flexibility of grassroot initiatives with the legitimacy and accountability granted by top-down e-government frameworks. We believe that a solution incorporating the strengths of these two approaches will be able to overcome their individual limitations, namely lack of involvement of private actors, transparency and trust for “top-down” and lack of sustainability, accountability, and legitimacy for “bottom-up” initiatives.

To enable this, INTERLINK will provide a set of digital building blocks, called “Interlinkers”, that implement the defined governance model and standardize the basic functionalities needed to enable private actors to co-operate in the delivery of a service (organization, communication, scheduling, monitoring, etc.). In this way, the new shared service will maintain the effectiveness of digital solutions adopted in grassroots initiatives to support self-organization and make collective decisions, and at the same time fulfill the technical and legal requirements necessary for adoption by Public Administrations (PAs).

The INTERLINK multidisciplinary consortium will deliver the new governance model and Interlinkers within a technological framework and operational platform based on an open software system leveraging on mobile communications, facilitating the co-production of services between PAs and private stakeholders. The solution will be customised, deployed and evaluated on three use-cases within the partner PAs: the Italian Ministry of Economy and Finance, the Latvian Ministry of Regional Development, and the City of Zaragoza. Lessons learned in the three use-cases will be generalized to deliver a re-usable solution across Europe.

Status

SIGNED

Call topic

DT-GOVERNANCE-05-2018-2019-2020

Update Date

27-10-2022
Images
No images available.
Geographical location(s)
Structured mapping
Unfold all
/
Fold all
Horizon 2020
H2020-EU.3. SOCIETAL CHALLENGES
H2020-EU.3.6. SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies
H2020-EU.3.6.2. Innovative societies
H2020-EU.3.6.2.2. Explore new forms of innovation, with special emphasis on social innovation and creativity and understanding how all forms of innovation are developed, succeed or fail
H2020-SC6-GOVERNANCE-2018
DT-GOVERNANCE-05-2018-2019-2020 New forms of delivering public goods and inclusive public services
H2020-SC6-GOVERNANCE-2019
DT-GOVERNANCE-05-2018-2019-2020 New forms of delivering public goods and inclusive public services