UserCentriCities | Towards common digital government indicators and support for European cities

Summary
Cities are at the forefront of delivering digital government in Europe, but they are not sufficiently involved in the policy debate and do not encounter sufficient support.
UserCentriCities is a project driven by six cities and regions to deliver the goals of the Tallinn declaration at local level, supported by Eurocities, the largest association of European cities, VTT, a world-class research centre, and led by the Lisbon Council, a Brussels based think tank which has advised the Estonian presidency on the Tallinn declaration.
UserCentriCities aims at delivering a better buy-in of the Tallinn declaration by local authorities, a set of common indicators to benchmark progress, a toolkit and mutual learning activities to share insight, and the involvement of a large number of new cities.
The goal is to help cities move towards user centric services by providing data and support. In addition, UserCentriCities aims to stimulate healthy competitions among cities and to involve them on a permanent basis in EU-level technical debates.
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More information & hyperlinks
Web resources: https://cordis.europa.eu/project/id/101004603
Start date: 01-12-2020
End date: 31-05-2023
Total budget - Public funding: 1 483 232,00 Euro - 1 483 232,00 Euro
Cordis data

Original description

Cities are at the forefront of delivering digital government in Europe, but they are not sufficiently involved in the policy debate and do not encounter sufficient support.
UserCentriCities is a project driven by six cities and regions to deliver the goals of the Tallinn declaration at local level, supported by Eurocities, the largest association of European cities, VTT, a world-class research centre, and led by the Lisbon Council, a Brussels based think tank which has advised the Estonian presidency on the Tallinn declaration.
UserCentriCities aims at delivering a better buy-in of the Tallinn declaration by local authorities, a set of common indicators to benchmark progress, a toolkit and mutual learning activities to share insight, and the involvement of a large number of new cities.
The goal is to help cities move towards user centric services by providing data and support. In addition, UserCentriCities aims to stimulate healthy competitions among cities and to involve them on a permanent basis in EU-level technical debates.

Status

CLOSED

Call topic

DT-GOVERNANCE-22-2020

Update Date

27-10-2022
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Horizon 2020
H2020-EU.3. SOCIETAL CHALLENGES
H2020-EU.3.6. SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies
H2020-EU.3.6.0. Cross-cutting call topics
H2020-SC6-GOVERNANCE-2020
DT-GOVERNANCE-22-2020 Citizen-centric public services in local and regional administrations