oculavis SHARE | oculavis SHARE: The Remote Service Platform for B2B service processes based on Augmented Reality and Artificial Intelligence Technologies

Summary
About 20 Million European service technicians, quality managers or know-how carriers travel daily all over the world to support clients for industrial service or troubleshooting. To avoid travel costs, CO2-emissions and machine downtimes by up to 50%, the Software-as-a-Service (SaaS) platform oculavis SHARE offers virtual service functionalities to connect manufacturers with their clients. Even for highly complex tasks technicians can support their clients while staying at home.

oculavis SHARE is the innovative Remote Service Platform for the industry, offering company-branded and customizable service apps, ready-to-use Augmented Reality (AR) and Artificial Intelligence (AI) applications. SHARE allows clients to offer digitized service business models in addition to their hardware products. The software is modular and scalable while meeting individual demands by means of configuration. Use-cases covered by SHARE are typical service tasks occurring in complex production environments like troubleshooting, spare parts ordering, remote support, AR-instructions, service chat, ticket requests as well as data and event-based visualizations. Technicians access the mobile apps typically with Smartphones, Tablets or Smart Glasses.

Founded in May 2016, oculavis employs 25 persons today. It reached the Top3 of the most important German Founders Award (“Deutscher Gründerpreis 2018”). The company is owned and lead by the three friends Dr. Markus Große Böckmann (34 years old), Philipp Siebenkotten (34) and Martin Plutz (34) and has over 100 SHARE-installations in paid Proof-of-Concept (PoC) projects with enterprises and SME. Projects and software licenses increased the turnover to 1.45 Million Euro in 2018. oculavis applies for this EU-funded project to develop the SaaS-feature for scaling, create a partner ecosystem, implement scalable business processes and to complete the platform with further AI and AR service functionalities.
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More information & hyperlinks
Web resources: https://cordis.europa.eu/project/id/872170
Start date: 01-08-2019
End date: 31-01-2022
Total budget - Public funding: 3 570 312,00 Euro - 2 499 218,00 Euro
Cordis data

Original description

About 20 Million European service technicians, quality managers or know-how carriers travel daily all over the world to support clients for industrial service or troubleshooting. To avoid travel costs, CO2-emissions and machine downtimes by up to 50%, the Software-as-a-Service (SaaS) platform oculavis SHARE offers virtual service functionalities to connect manufacturers with their clients. Even for highly complex tasks technicians can support their clients while staying at home.

oculavis SHARE is the innovative Remote Service Platform for the industry, offering company-branded and customizable service apps, ready-to-use Augmented Reality (AR) and Artificial Intelligence (AI) applications. SHARE allows clients to offer digitized service business models in addition to their hardware products. The software is modular and scalable while meeting individual demands by means of configuration. Use-cases covered by SHARE are typical service tasks occurring in complex production environments like troubleshooting, spare parts ordering, remote support, AR-instructions, service chat, ticket requests as well as data and event-based visualizations. Technicians access the mobile apps typically with Smartphones, Tablets or Smart Glasses.

Founded in May 2016, oculavis employs 25 persons today. It reached the Top3 of the most important German Founders Award (“Deutscher Gründerpreis 2018”). The company is owned and lead by the three friends Dr. Markus Große Böckmann (34 years old), Philipp Siebenkotten (34) and Martin Plutz (34) and has over 100 SHARE-installations in paid Proof-of-Concept (PoC) projects with enterprises and SME. Projects and software licenses increased the turnover to 1.45 Million Euro in 2018. oculavis applies for this EU-funded project to develop the SaaS-feature for scaling, create a partner ecosystem, implement scalable business processes and to complete the platform with further AI and AR service functionalities.

Status

CLOSED

Call topic

EIC-SMEInst-2018-2020

Update Date

27-10-2022
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Horizon 2020
H2020-EU.2. INDUSTRIAL LEADERSHIP
H2020-EU.2.1. INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies
H2020-EU.2.1.0. INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies - Cross-cutting calls
H2020-EIC-SMEInst-2018-2020
H2020-SMEInst-2018-2020-2
H2020-EU.2.3. INDUSTRIAL LEADERSHIP - Innovation In SMEs
H2020-EU.2.3.0. INDUSTRIAL LEADERSHIP - Innovation In SMEs - Cross-cutting calls
H2020-EIC-SMEInst-2018-2020
H2020-SMEInst-2018-2020-2
H2020-EU.3. SOCIETAL CHALLENGES
H2020-EU.3.0. Cross-cutting call topics
H2020-EIC-SMEInst-2018-2020
H2020-SMEInst-2018-2020-2