TRAINSFARE | SMART TOOL TO PROTECT PUBLIC TRANSPORT REVENUES, ASSETS, PASSENGERS AND MOBILITY

Summary
TRAINSFARE’s main objective is to help reduce fare evasion on public transport, which causes revenue losses in excess of €2.9bn/year in Europe alone.

To tackle fare evasion public transport operators use random ticket inspections with variable success. This method inconveniently disrupts the natural flow of paying passengers, while fare dodgers all too often find ways to elude spot checks. Therefore, harnessing the geometry of their networks, many metro and commuter train operators (MTOs) have installed fare gates (or ticket barriers) at access/exit points. However, even with fare gates, fraud rates are typically 2-7% of passengers, rising to double digits on some networks.

At the request of FGC (an innovative MTO in Barcelona that could not find an adequate system on the market to step up fraud prevention), we developed DETECTOR, a highly precise and effective support tool that detects fraud at barriers and alerts ticket inspectors in real time via a mobile app so that they can act immediately.

Because the DETECTOR system uses video streams, it can also be used to detect vandalism, unattended baggage, equipment malfunction and behavioural analysis based on passenger trajectories. Our patent pending methodologies have enabled DETECTOR to resolve issues that previously limited the effectiveness of video analytics such as shadows, reflections, occlusions and variable sunlight exposure.

DETECTOR 1.0 has been tested and approved by FGC, is successfully operating in four of FGC’s main stations and further rollout is planned. Tests have also been agreed with other European MTOs.

The UITP (International Association for Public Transport) also recognised DETECTOR’s innovative approach when it was nominated as a global finalist for the Operational and Technical Excellence Award (Milan 2015).

With a feasibility plan developed under a SMEInst Phase 1 grant, TRAINSFARE is now seeking Phase 2 support to scale up and market replicate the system.
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More information & hyperlinks
Web resources: https://cordis.europa.eu/project/id/767807
Start date: 01-05-2017
End date: 31-10-2020
Total budget - Public funding: 1 585 883,75 Euro - 1 110 118,00 Euro
Cordis data

Original description

TRAINSFARE’s main objective is to help reduce fare evasion on public transport, which causes revenue losses in excess of €2.9bn/year in Europe alone.

To tackle fare evasion public transport operators use random ticket inspections with variable success. This method inconveniently disrupts the natural flow of paying passengers, while fare dodgers all too often find ways to elude spot checks. Therefore, harnessing the geometry of their networks, many metro and commuter train operators (MTOs) have installed fare gates (or ticket barriers) at access/exit points. However, even with fare gates, fraud rates are typically 2-7% of passengers, rising to double digits on some networks.

At the request of FGC (an innovative MTO in Barcelona that could not find an adequate system on the market to step up fraud prevention), we developed DETECTOR, a highly precise and effective support tool that detects fraud at barriers and alerts ticket inspectors in real time via a mobile app so that they can act immediately.

Because the DETECTOR system uses video streams, it can also be used to detect vandalism, unattended baggage, equipment malfunction and behavioural analysis based on passenger trajectories. Our patent pending methodologies have enabled DETECTOR to resolve issues that previously limited the effectiveness of video analytics such as shadows, reflections, occlusions and variable sunlight exposure.

DETECTOR 1.0 has been tested and approved by FGC, is successfully operating in four of FGC’s main stations and further rollout is planned. Tests have also been agreed with other European MTOs.

The UITP (International Association for Public Transport) also recognised DETECTOR’s innovative approach when it was nominated as a global finalist for the Operational and Technical Excellence Award (Milan 2015).

With a feasibility plan developed under a SMEInst Phase 1 grant, TRAINSFARE is now seeking Phase 2 support to scale up and market replicate the system.

Status

CLOSED

Call topic

SMEInst-10-2016-2017

Update Date

27-10-2022
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Horizon 2020
H2020-EU.2. INDUSTRIAL LEADERSHIP
H2020-EU.2.1. INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies
H2020-EU.2.1.1. INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies - Information and Communication Technologies (ICT)
H2020-EU.2.1.1.0. INDUSTRIAL LEADERSHIP - ICT - Cross-cutting calls
H2020-SMEINST-1-2016-2017
SMEInst-10-2016-2017 Small business innovation research for Transport and Smart Cities Mobility
H2020-SMEINST-2-2016-2017
SMEInst-10-2016-2017 Small business innovation research for Transport and Smart Cities Mobility
H2020-EU.2.3. INDUSTRIAL LEADERSHIP - Innovation In SMEs
H2020-EU.2.3.1. Mainstreaming SME support, especially through a dedicated instrument
H2020-SMEINST-1-2016-2017
SMEInst-10-2016-2017 Small business innovation research for Transport and Smart Cities Mobility
H2020-SMEINST-2-2016-2017
SMEInst-10-2016-2017 Small business innovation research for Transport and Smart Cities Mobility
H2020-EU.3. SOCIETAL CHALLENGES
H2020-EU.3.4. SOCIETAL CHALLENGES - Smart, Green And Integrated Transport
H2020-EU.3.4.0. Cross-cutting call topics
H2020-SMEINST-1-2016-2017
SMEInst-10-2016-2017 Small business innovation research for Transport and Smart Cities Mobility
H2020-SMEINST-2-2016-2017
SMEInst-10-2016-2017 Small business innovation research for Transport and Smart Cities Mobility