Summary
HappyOrNot are global leaders in a market niche we have helped create – that of instant customer satisfaction reporting for
the retail stores where since 2009 we have acquired over 2.500 clients. Our product is a portable smiley terminal that allows
for quick feedback on client satisfaction levels with reports and statistics delivered directly to management. Through the
interactions with our clients, we have found a great opportunity for our product within the HR industry.
The global HR industry (worth $619 billion) has been going through difficult times with the world recession underway for 8
years now. As companies have reduced costs, restructured and pushed people to work harder than ever, 60% of
organisations state that dealing with “the overwhelmed employee” is their top priority. It is these, and other, issues in the HR
industry that have created a market opportunity for a device that enables new business models through the collection of
realtime data about employee satisfaction markers. Our product allows companies across all fields to perform a key strategic
function in a way that will provide clear benefits through the reports on the state of the workforce – both for the companies
and their employees. And considering it is a hardware terminal that can be placed anywhere in the company, it also
functions as a tangible reminder of the managements commitments to improving working conditions while enabling
employees to provide feedback in a fully anonymous manner. Anonymity is currently the biggest barrier for all the digital
solutions that are available on the market.
This HappyHR project will serve to bring our product to a new market while enabling us to understand how our product
needs to be adapted. It will move our product to full commercial readiness for a Europe-wide launch and will enable our
company continuous success with turnover expectations of over €13.3 million and accumulated net profit of €19.6 million 5
years post project completion.
the retail stores where since 2009 we have acquired over 2.500 clients. Our product is a portable smiley terminal that allows
for quick feedback on client satisfaction levels with reports and statistics delivered directly to management. Through the
interactions with our clients, we have found a great opportunity for our product within the HR industry.
The global HR industry (worth $619 billion) has been going through difficult times with the world recession underway for 8
years now. As companies have reduced costs, restructured and pushed people to work harder than ever, 60% of
organisations state that dealing with “the overwhelmed employee” is their top priority. It is these, and other, issues in the HR
industry that have created a market opportunity for a device that enables new business models through the collection of
realtime data about employee satisfaction markers. Our product allows companies across all fields to perform a key strategic
function in a way that will provide clear benefits through the reports on the state of the workforce – both for the companies
and their employees. And considering it is a hardware terminal that can be placed anywhere in the company, it also
functions as a tangible reminder of the managements commitments to improving working conditions while enabling
employees to provide feedback in a fully anonymous manner. Anonymity is currently the biggest barrier for all the digital
solutions that are available on the market.
This HappyHR project will serve to bring our product to a new market while enabling us to understand how our product
needs to be adapted. It will move our product to full commercial readiness for a Europe-wide launch and will enable our
company continuous success with turnover expectations of over €13.3 million and accumulated net profit of €19.6 million 5
years post project completion.
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More information & hyperlinks
| Web resources: | https://cordis.europa.eu/project/id/756059 |
| Start date: | 01-03-2017 |
| End date: | 31-05-2018 |
| Total budget - Public funding: | 991 250,00 Euro - 689 500,00 Euro |
Cordis data
Original description
HappyOrNot are global leaders in a market niche we have helped create – that of instant customer satisfaction reporting forthe retail stores where since 2009 we have acquired over 2.500 clients. Our product is a portable smiley terminal that allows
for quick feedback on client satisfaction levels with reports and statistics delivered directly to management. Through the
interactions with our clients, we have found a great opportunity for our product within the HR industry.
The global HR industry (worth $619 billion) has been going through difficult times with the world recession underway for 8
years now. As companies have reduced costs, restructured and pushed people to work harder than ever, 60% of
organisations state that dealing with “the overwhelmed employee” is their top priority. It is these, and other, issues in the HR
industry that have created a market opportunity for a device that enables new business models through the collection of
realtime data about employee satisfaction markers. Our product allows companies across all fields to perform a key strategic
function in a way that will provide clear benefits through the reports on the state of the workforce – both for the companies
and their employees. And considering it is a hardware terminal that can be placed anywhere in the company, it also
functions as a tangible reminder of the managements commitments to improving working conditions while enabling
employees to provide feedback in a fully anonymous manner. Anonymity is currently the biggest barrier for all the digital
solutions that are available on the market.
This HappyHR project will serve to bring our product to a new market while enabling us to understand how our product
needs to be adapted. It will move our product to full commercial readiness for a Europe-wide launch and will enable our
company continuous success with turnover expectations of over €13.3 million and accumulated net profit of €19.6 million 5
years post project completion.
Status
CLOSEDCall topic
SMEInst-12-2016-2017Update Date
27-10-2022
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H2020-EU.3.6. SOCIETAL CHALLENGES - Europe In A Changing World - Inclusive, Innovative And Reflective Societies
