Summary
Document D9.4 provides a summary of the overall experience SWW as a DSO has collected throughout the whole project. SWW will interview customers and their experience, will evaluate the financial impact by comparing KPIs (see D9.2) with necessary capital expenditure (CAPEX) and operational expenditure OPEX for any future roll-out of GOFLEX results, and by evaluation of technical problems from SWW’s service center. Finally, this deliverable reports on the CBA analysis with concrete evidence on the results achieved.
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