Faults in consumer products are difficult to diagnose, and design is to blame: A user observation study

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Authors: Beatriz Pozo Arcos; Sagar Dangal; Conny Bakker; Jeremy Faludi; Ruud Balkenende

Journal title: Journal of Cleaner Production

Journal number: 319

Journal publisher: Elsevier BV

Published year: 2021

DOI identifier: 10.1016/j.jclepro.2021.128741

ISSN: 0959-6526