Senior Citizen Engagement Report South Lakeland

Senior Citizen Engagement Report South Lakeland (report, M24) Task 3.3 Stakeholder Ideation & Engagement Activities in South Lakeland (Leader: ULANC, Duration: M5-M24) In line with ifib, we will conduct two cycles of these engagement activities which are reflectively analysed and studied in tasks 1.1 and 1.2. Preparation takes place in month 4. First we will run four co-design workshops with senior citizens and local authority staff. Here we will show them our designs, give them opportunities to comment and use the features and then develop them further based on their feedback. Throughout this time we will work with Lakeland District Council staff to ensure the Mobile Age South Lakeland Application is compatible with their systems. In relation to the intermediaries, we will hold two workshops with local authority staff and Age Concern Rural Agents to show them the design of the Mobile Age South Lakeland Application. Following this we will then follow some of the Rural Agents on their visits to senior citizens and pilot its development in situ. Here we will pilot features of the system and then develop them as we gain feedback. For those participants that do not own a mobile device Mobile Age will provide tablets. While we will have access to the local authority staff and Age Concern through South Lakeland District Council, we will ask Age Concern to identify and publicise the project through their newsletter and personal contact.