New development: Strategic user orientation in public services delivery—the missing link in the strategic trinity?

Summary

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Authors: Stephen P. Osborne, Maria Cucciniello, Greta Nasi, Kirsty Strokosch

Journal title: Public Money & Management

Journal number: 41/2

Journal publisher: Blackwell Publishing Inc.

Published year: 2021

Published pages: 172-175

DOI identifier: 10.1080/09540962.2020.1758401

ISSN: 0954-0962