Digital user-industry interactions and Industry 4.0 services to improve customers’ experience and satisfaction in the European bakery sector

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Authors: Bordel Sánchez, Borja Alcarria Garrido, Ramon Pablo Robles Valladares, Tomás Enrique Torre, Gemma de la Carretero, Isidoro

Journal title: 2021 16th Iberian Conference on Information Systems and Technologies (CISTI)

Journal publisher: IEEE

Published year: 2021

ISBN: 978-989-54659-1-0