From transactional to a devoted relationship – toward performance-based service system governance

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Authors: Ilmari Veijola, Esko Hakanen, Risto Rajala

Journal title: Proceedings of the 55th Hawaii International Conference on System Sciences

Journal number: January 3-7, 2022

Journal publisher: Hawaii International Conference on System Sciences

Published year: 2022

Published pages: 6861-6870

DOI identifier: 10.24251/hicss.2022.829

ISBN: 978-0-9981331-5-7