Creaming among Caseworkers: Effects of Client Competence and Client Motivation on Caseworkers’ Willingness to Help

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Authors: Thorbjørn Sejr Guul, Mogens Jin Pedersen, Niels Bjørn Grund Petersen

Journal title: Public Administration Review

Journal publisher: Wiley-Blackwell

Published year: 2020

DOI identifier: 10.1111/puar.13297

ISSN: 0033-3352