In de schaduw van het recht: over PayPal’s Resolution Centre en kwaliteitsstandaarden voor cODR op online platforms (In the Shadow of the Law: the PayPal Resolution Center and Quality Standards for ODR on online platforms)

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Authors: E.M. van Gelder & A. van Duin

Journal title: Digitalisering en conflictoplossing (Digitization and Dispute Resolution)

Journal publisher: Wolters Kluwer

Published year: 2021

Published pages: 129-148

ISBN: 9789013165753