High Costs and Small Benefits - A Field Study of How Users Experience Operating System Upgrades

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Authors: Francesco Vitale, Joanna McGrenere, Aurélien Tabard, Michel Beaudouin-Lafon, Wendy E. Mackay

Journal title: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems

Journal publisher: ACM

Published year: 2017

Published pages: 4242-4253

DOI identifier: 10.1145/3025453.3025509

ISBN: 9781450346559