A Common Reference Model to describe, promote and support the uptake of SLAs – Final Report

This deliverable provides an incremental update to D2.3 after the second iteration of the project. D2.4 will provide the complete common reference model validated through the feedback from the first year of SLA-Ready. This final version will include the complete specification of elements like SLO metrics/measurements, quantitative and qualitative assessment techniques and standardised SLA templates.