Chapter 2

Summary
Chapter 2: of the guidance document will be prepared following the final secondment (M23) to bring together the fundamental research findings on water quality dynamics in DWDS with practical advice for managing controllable factors such as chlorine residuals, microbiological content, biofilms, inorganic contaminants and uncontrollable factors such as temperature and customer demands. Many of these topics have linkages to the content in other work packages and therefore the final document will have multiple cross-references to help water utilities navigate the complex interrelationships between parameters related to DWDS water quality.