Narrowing the Business-IT Gap in Process Performance Measurement

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Authors: Han van der Aa, Adela del-Río-Ortega, Manuel Resinas, Henrik Leopold, Antonio Ruiz-Cortés, Jan Mendling, Hajo A. Reijers

Journal title: Advanced Information Systems Engineering

Journal number: 33

Journal publisher: Springer International Publishing

Published year: 2016

Published pages: 543-557

DOI identifier: 10.1007/978-3-319-39696-5_33

ISBN: 978-3-319-39695-8