The Effect of Queuing Technology on Customer Experience in Physical Retail Environments

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Authors: Gabriele Obermeier, Robert Zimmermann, Andreas Auinger

Journal title: Lecture Notes in Computer Science

Journal number: 12204

Journal publisher: Springer Verlag

Published year: 2020

DOI identifier: 10.1007/978-3-030-50341-3_12

ISSN: 0302-9743