Explainable Sentiment Analysis Application for Social Media Crisis Management in Retail

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Authors: Douglas Cirqueira, Fernando Almeida, Gueltekin Cakir, Antonio Jacob, Fabio Lobato, Marija Bezbradica, Markus Helfert

Journal title: CHIRA 2020: International Conference on Computer-Human Interaction Research and Applications

Journal publisher: scitepress

Published year: 2020

DOI identifier: 10.5220/0010215303190328

ISBN: 978-989-758-480-0