Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluations

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Authors: Guy Laban, Theo Araujo

Journal title: Chatbot Research and Design - Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers

Journal number: 11970

Journal publisher: Springer International Publishing

Published year: 2020

Published pages: 215-228

DOI identifier: 10.1007/978-3-030-39540-7_15

ISBN: 978-3-030-39539-1