Report on the WP21 VA service during the project

The deliverable summarizes the activity in the WP and the use of the Virtual Access service during the project as well as periodically reporting on the feedback from questionnaires issued to the board of external users specifically selected to assess the service of the WP The first periodic service assessment will be issued as an internal report at month 16 and supplied to the Commission as part of an Annex to the 1st periodic report from the project at month 18 The second periodic assessment will form part of the final deliverable at month 36