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Authors: Costin Gabriel Chiru, Mariana Ionela Mocanu, Monica Drăgoicea, Anca Daniela Ioniţă
Journal title: Exploring Services Science
Journal number: 279
Journal publisher: Springer International Publishing
Published year: 2017
Published pages: 370-382
DOI identifier: 10.1007/978-3-319-56925-3_29
ISBN: 978-3-319-56924-6