Summary
Using service design elements and relevant dimensions of a project canvas, the consortium will develop a framework for the pilots' individual assessment and analysis. To ensure that each pilot is in line with the overall, institutional strategy and to increase its sustainability, as well as build capacity within the staff, the pilots should be engaged in every step of the innovation process – including analysis and evaluation. Each pilot will be required to run through an individual assessment and analysis. This will support them in their understanding of: •which value propositions and service results are being pursued, •what kind of data or information other stakeholders are expecting or contributing, •what type of platform or technology is needed and creates which interfaces, •which partnerships, resources (skills, team members, budgets), milestones, timelines, metrics are necessary & when, •which organisational model is to govern the process •which internal strength/weaknesses and external chances/risks they need to expect and mitigate/exploit
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