Unveiling the causes of waiting time in business processes from event logs

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Authors: Katsiaryna Lashkevich, Fredrik Milani, David Chapela-Campa, Ihar Suvorau, Marlon Dumas

Journal title: Information Systems

Journal number: 126

Journal publisher: Elsevier Science & Technology

Published year: 2024

Published pages: 102434

DOI identifier: 10.1016/j.is.2024.102434

ISSN: 0306-4379