Good practices in digitalisation and digital services

"This deliverable will focus on a program on ""Recommendations on Digitalization and Digital Services"" designed to equip participants with the knowledge and skills necessary to navigate the complexities of digital transformation successfully. Interactive sessions will explore the best practices and strategies for digitalization, focusing on optimizing digital services and enhancing customers’ experience. It will combine both theoretical foundations with practical case studies and interactive exercises to ensure a dynamic and engaging learning experience. Participants will focus on the good practices to develop digital transformation."