Recommendations on digitalisation and digital services

In today's digital age, organizations across industries are undergoing digital transformation to stay competitive and thrive. This deliverable aims to explore and provide valuable recommendations to make it successful in the context of complexity and leverage digital services for their growth and success.The findings and recommendations will contribute to the existing body of knowledge on digitalization and digital services. The practical insights gained will empower our organizations to make informed decisions, optimize their digitalization efforts, and leverage digital services to drive growth, innovation, and competitiveness. To do so, we will use a mixed-methods approach, combining both qualitative and quantitative research methods. The qualitative aspect will involve a comprehensive literature review and in-depth analysis of relevant case studies. The quantitative aspect may include surveys or interviews with professionals and experts in the field of digitalization and digital services to gather insights and validate the developed recommendations.