Report on the possible impacts of the tool on the perceptions of the citizens and the social media users

Summary
1) Desk review, 2) Benchmark with other tools, 3) Questionnaires, 4) Online poll, 5) Follow up and Monitoring.
More information & hyperlinks
Web resources: https://ec.europa.eu/research/participants/documents/downloadPublic?documentIds=080166e51af21eda&appId=PPGMS
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