Privacy Through Anonymisation in Large-Scale Socio-Technical Systems: Multi-lingual Contact Centres Across the EU

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Authors: Claudia Cevenini, Enrico Denti, Andrea Omicini, Italo Cerno

Journal title: Internet Science

Journal publisher: Springer International Publishing

Published year: 2016

Published pages: 291-305

DOI identifier: 10.1007/978-3-319-45982-0_25

ISBN: 978-3-319-45982-0