Should a Robot Guide Like a Human? A Qualitative Four-Phase Study of a Shopping Mall Robot

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Authors: Päivi Heikkilä, Hanna Lammi, Marketta Niemelä, Kathleen Belhassein, Guillaume Sarthou, Antti Tammela, Aurélie Clodic, Rachid Alami

Journal title: Social Robotics - 11th International Conference, ICSR 2019, Madrid, Spain, November 26–29, 2019, Proceedings

Journal number: 11876

Journal publisher: Springer International Publishing

Published year: 2019

Published pages: 548-557

DOI identifier: 10.1007/978-3-030-35888-4_51

ISBN: 978-3-030-35887-7